Last Updated: December 28, 2025
Thank you for visiting the Spring Cleaners website (the "Site"), as well as the Spring Cleaners mobile application (the "App"), which may be in development or updated over time. At Spring Cleaners, we work to protect your privacy and handle your information responsibly.
Please read this Privacy Policy carefully. By using our Site or App, you accept and agree to the terms stated below. If you do not agree, you should not use the Site or App. As a condition of your use, you agree you will not use the Site or App for any purpose that is unlawful, inappropriate, or prohibited by the terms of this Policy.
The Site and App may change over time. We may update this Policy periodically. Your continued use of the Site after any change means you accept the revised Policy.
We do not sell your personal information. We do not share your personal information with non-affiliated third parties for their own independent marketing of products or services unrelated to Spring Cleaners.
We do share information with service providers who help us operate our business (for example, website hosting, analytics, and communications tools), and we may use data to market Spring Cleaners to you, including through advertising tools.
This Privacy Policy describes how Spring Cleaners and its subsidiaries ("Spring Cleaners," "we," "us," "our") collect, use, and disclose your information, including personal information, that you submit to us through www.springcleanerstx.com (the "Site") or the Spring Cleaners mobile application (the "App").
This Policy does not address information you submit to us in other ways (for example, information you provide to a team member in a store, or information collected through in-store systems and normal operations). Those processes may be governed by internal procedures and operational needs.
Depending on your actions on our Site or App, we may collect:
We also track garments using barcodes as part of providing service, including special requests or instructions you provide regarding garment handling.
When you use our Site or App, we may automatically collect information using cookies, pixels, SDKs, and similar technologies, including:
We may combine this information with other information we collect about you.
We may receive information from third parties that help us operate or market Spring Cleaners, such as analytics providers or advertising platforms. We use this information consistent with this Policy.
We use the information we collect to operate and improve Spring Cleaners services and customer experience, including to:
You may stop receiving promotional emails by using the unsubscribe link in the message. You may stop receiving promotional SMS messages by replying "STOP" or following the opt-out instructions included in the message. Standard message and data rates may apply.
Even if you opt out of marketing communications, we may continue to contact you regarding service-related messages, such as order updates, billing issues, or account notices.
You may also opt out by emailing info@springcleanerstx.com.
We may disclose information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf (for example, website hosting, analytics, communications tools). These providers are authorized to use information only as necessary to provide services to us.
We may share information with our affiliates, and their use will be subject to this Policy.
We may disclose information to comply with the law, legal process, court order, or governmental request. We may also disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, or violations of this Policy.
If we are acquired by, merged with, or involved in a transaction where assets are transferred, information may be transferred as part of that transaction.
If our Site permits users to post content (such as comments, photos, or text), anything you post may be visible to others and may become publicly available. We are not responsible for how others use information you choose to post publicly.
We may share aggregate or de-identified information for marketing, research, analytics, or similar purposes. This information is not intended to identify you.
Important clarification: We do not share your personal information with non-affiliated third parties for their own independent marketing unrelated to Spring Cleaners.
We use cookies and similar technologies to help our Site function, remember preferences, understand usage, improve performance, and support advertising for Spring Cleaners. You can control cookies through your browser settings.
We may use analytics tools (such as Google Analytics or similar services) to evaluate usage of our Site and App. These tools may use cookies or similar technologies. We do not provide personal information to analytics providers for their independent marketing use.
We may work with advertising platforms to display Spring Cleaners ads on third-party websites or apps. Targeted advertising generally refers to ads shown based on activity over time across non-affiliated sites or apps. Where required by law, you may have the right to opt out.
Some browsers offer Do Not Track signals. Our Site may not respond consistently to all such signals. You may limit tracking through browser and device settings.
We retain information as long as reasonably necessary for business and operational purposes, including providing services, maintaining accounts, recordkeeping, resolving disputes, security, and legal compliance. Retention periods vary based on the type of information.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100 percent secure, and we cannot guarantee absolute security. If a data incident occurs, we will provide notifications as required by law.
You may request updates or deletion of certain information by contacting a team member at a Spring Cleaners store or by emailing info@springcleanerstx.com. Some information may be retained as required for legal, accounting, security, or dispute-resolution purposes.
Texas residents may have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising, sale of personal data, or certain profiling.
To submit a request, email info@springcleanerstx.com with your name, contact information, and the nature of your request. We may verify your identity before responding. If a request is denied, you may appeal by replying to the denial email with "TDPSA Appeal" in the subject line.
Our Site, App, products, and services are not intended for children. We do not knowingly collect personal information from children under the age of 16.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. You may also access our Site through social media or third-party links, which are governed by their own privacy policies.
We may conduct surveys, contests, or sweepstakes and collect information necessary to administer them, including contacting participants and winners, subject to applicable terms.
We may update this Privacy Policy from time to time. The most current version will be posted on our website. You may request a prior version by emailing info@springcleanerstx.com.
This Policy is governed by the laws of the State of Texas. By using our Site or App, you consent to the exclusive jurisdiction of state and federal courts located in Lampasas County, Texas.
If you have questions about this Privacy Policy, contact us at info@springcleanerstx.com.
